Built for trust. Designed for transparency.
We collect your name, phone number, email, and address to process orders.
Payments are securely handled via trusted gateways. We do not store card or UPI details.
Your data is used for order delivery, updates, and support only. We never sell your data.
When you contact Rigtronics on WhatsApp, we process your phone number, profile name, messages, and any order details or files you share to answer enquiries and provide product, order, and warranty support. Automated replies are processed through our bot server and Meta's WhatsApp services.
We store customer phone numbers, profile names, recent message history, and conversation status in a PostgreSQL database hosted by Neon. Our WhatsApp bot and password-protected support inbox are hosted on Render, and messages are processed through Meta's WhatsApp services. We use this information to answer enquiries, provide manual support, and manage automated replies. Copies of earlier test conversations may remain on our development computer, and technical logs or testing tools such as ngrok may contain troubleshooting data.
To request deletion of data held by Rigtronics, email rigtronicsmail@gmail.com with the subject "Data Deletion Request" and the WhatsApp number you used to contact us, including its country code. Do not send passwords or access tokens.
We may ask you to verify ownership of the number. We will review your request and delete data under our control that is no longer needed, explaining any records we must retain. Data held independently by WhatsApp or other service providers is subject to their own policies.
By using our website, you agree to provide accurate information and not misuse our platform.
All prices are in INR. We reserve the right to cancel suspicious or bulk orders.
Orders are processed within 24–48 hours.
Delivery time: 3–7 business days depending on location.
Cash on Delivery orders may require verification.
Fake or refused orders may result in COD restrictions.
Email: rigtronicsmail@gmail.com
Phone: +91 9696628447